How can we help?

We are a registered travel and events agency, with a CNPJ (Brazilian company registration) and up-to-date registration with the official tourism and events bodies, and a leader in selling abadás for blocos, camarotes and hotels for the Salvador Carnival. On our social media you'll find photos, videos and customer reviews.

You skip the lines at the sales centers, can get your abadás with special delivery, find discounted packages and can secure your abadá before the launch with the Vale Abadá, in interest-free installments.

Credit card in up to 12 installments (the interest-free installments vary by product), boleto (Brazilian bank slip) in up to 4 installments, Pix in installments or Pix in a single payment.

Pay it on the next business day, with no fine or interest. The due date is extended automatically.

In the Customer Center, under My orders, open the order and choose the installment. You can print the boleto or copy the barcode.

At our pickup point at Salvador Shopping, free of charge, in a safe, air-conditioned space. If you arrive by plane, you can get it at Salvador Airport for a R$ 130 fee (free if you book a hotel with us). You choose the delivery when you buy or change it later in My orders.

An original photo ID and the Voucher de Retirada (pickup voucher, QR code), generated in the Customer Center once the order is fully paid. If you paid by card, also bring the card used for the purchase. Someone else's card: the cardholder signs the authorization on gov.br, through the site. Only the order holder can pick it up.

No. Abadás are made in a single size, equivalent to L (G in Brazil). Sometimes there are a few larger shirts, handed out first come, first served, with no guarantee.

We partner with Carnavalis. Get your Vale Customização (customization voucher) and have your abadá your way. Questions: @carnavalis on Instagram.

No. Only the order holder can pick it up, and we don't accept a power of attorney. If someone else is going to pick up the abadá, transfer the order to them first, in Customer Center > Transfer order: they need an account on the site, the fee is 5% of the order amount up to 30 days before Carnival (10% after that) and you sign the agreement on gov.br. Once approved, the new holder picks it up with their own ID.

Yes, up to 30 days before the event. In the Customer Center, open the order in My orders and click Exchange products. The fee is 10% of the products leaving the order and, if there is a refund, R$ 12 for the transfer. Promotional products (combos, discounted packages and Black Friday) cannot be exchanged. Card refunds can take up to 90 days.

On the site, in Customer Center > Cancellation: choose the order, see how much you get back and confirm through the link sent to your e-mail. Fine on the canceled amount: 10% up to 7 days after purchase, 20% up to 30 days before, 50% between 30 and 15 days before; after that, cancellation is not possible. Vale Abadá has no fine up to 30 days before Carnival; after that, an unused Vale loses its value. Credit generated by an exchange in this order can be canceled, with the fine for the date. Credit from other years, other orders or conversion cannot be canceled or refunded; the other items can. The refund is made within 10 business days for boleto or Pix and within 90 days on the card statement.

Transfer the order to someone else in Customer Center > Transfer order (5% fee up to 30 days before Carnival, 10% after that), convert the amount into credit, or cancel on the site, in Customer Center > Cancellation, with a fine depending on the date.

Yes. It costs 8% of the abadás' value and guarantees a refund if you can't go because of a covered unforeseen event, such as an accident, fracture, serious illness or temporary disability. Add it when you buy.

Log in to the Customer Center, choose Exchange Vale-Abadá, select the products and the quantity and click Request exchange. If the voucher doesn't cover the amount, you pay the difference.

After paying the first installment. You don't need to have paid everything to exchange it, but all installments must be paid before you pick up the abadás.

Not at the Salvador Carnival. The camarote abadá is valid only for the camarote purchased. You can leave and come back on the same day, following each camarote's hours. At micaretas and parties, camarote guests usually have access to the dance floor, but not the other way around.

Yes. They are two separate purchases: the bloco abadá and the camarote abadá, each with its own price.

It depends on the camarote. Most accept minors under 18 accompanied by their parents or legal guardians. See the list on this page.