Salvador Carnival · February 4 to 9, 2027

Pick up your abadá

The abadá is your ticket to the bloco or the camarote. See where to pick it up and what to bring to leave with it in hand, with no line and no surprises.

  1. 1Order fully paid
  2. 2Voucher de Retirada (QR code) on your phone
  3. 3Original photo ID

Where to pick up

You choose where to pick up when completing your purchase and can change it later in My orders (changing to the airport incurs the delivery fee).

Free

Salvador Shopping

Carnival pickup point, close to the parade route. Air-conditioned, comfortable and safe.

  • AddressAv. Tancredo Neves, 3133 · Caminho das Árvores
  • Datesto be announced
  • Hoursto be announced
View on map
For those arriving by plane

Aeroporto de Salvador

You land in Salvador and leave with your abadá.

  • Delivery feeR$ 130
  • Booked a hotel with usFree
  • How to chooseAt purchase or in My orders
  • Pickup dayChosen when switching, before paying

Important: this option is only for those arriving by plane. To pick up the abadá, you must show the boarding pass for that day's flight.

Change the delivery in My orders
Let me know when pickup opensWe'll send the dates and times as soon as they're set.

What to bring

Choose how you paid. This check is for your security: only the order holder can pick it up.

  • Voucher de Retirada (QR code)
  • Original photo ID (Brazilian ID, passport or driver's license)
Generate the Voucher de RetiradaIn the Customer Center, with your orders fully paid · watch the video in the guide

Is someone else picking up the abadá?

Only the order holder can pick it up, and we don't accept powers of attorney. Before pickup, transfer the order to whoever will pick it up: the whole order goes into that person's name, and they need an account on the website.

  1. 1Enter the new holder's email and CPF
  2. 2Pay the transfer fee on the website
  3. 3Sign the agreement on gov.br and send the PDF through the website

Transfer an order ▶ See how to do it

Paid with someone else's card?

The cardholder needs to authorize the purchase by signing on gov.br. It's all done on the website and the check is automatic: once the authorization is approved, the order goes into your Voucher de Retirada. We don't accept paper authorizations with notarized signatures. International cards don't need authorization on gov.br. A Brazilian card belonging to someone else needs the cardholder's authorization signed on gov.br, even for foreign customers.

  1. 1Open the order and tap Send the card authorization
  2. 2Download the authorization already filled in and send it to the cardholder
  3. 3They sign it on gov.br and you send the PDF through the website

View my orders ▶ See how to do it

When does abadá pickup start?

The dates and times of the pickup point are announced close to Carnival. Sign up on this page to be notified, or follow us on WhatsApp.

Do I need to print the Voucher de Retirada?

No. Show the QR code on your phone or printed. You generate the voucher in the Customer Center, under Voucher de retirada, as soon as all your orders are fully paid.

Can someone else pick up my abadá?

No. Only the order holder can pick it up, and we don't accept powers of attorney. If someone else is going to pick up the abadá, transfer the order to them first, in Customer Center > Transfer order, with a transfer fee and an agreement signed on gov.br. Once approved, the new holder picks it up with their own ID.

I paid with someone else's card. What now?

The cardholder needs to sign the authorization on gov.br: on the order page, under Send the card authorization, you download the document already filled in, they sign it and you send it. The check is automatic and releases the voucher. We don't accept notarized signatures. International cards don't need authorization on gov.br. A Brazilian card belonging to someone else needs the cardholder's authorization signed on gov.br, even for foreign customers.

Is airport delivery paid?

Yes, the delivery fee at Salvador Airport is R$ 130. If you booked a hotel with us, it's free. You choose the delivery when completing your purchase or change it later in My orders, paying the fee.

Can I choose the abadá size?

No. Abadás come in one size, equivalent to a Brazilian G (large). Sometimes there are a few larger shirts, handed out on a first-come, first-served basis.

Can I customize my abadá?

Yes, with our partner Carnavalis. Get your Vale Customização (customization voucher).

What about the Fortal abadá?

Fortal pickup is at Barraca Crocobeach, Complexo Crocobeach: Av. Zezé Diogo, 3125, Praia do Futuro, Fortaleza-CE.

Questions about your order?

Support Monday to Friday, 9 a.m. to 6 p.m. (Brasília time).